How We Can Help Secure Your Home Loan With Confidence

Who is your typical client? 

I often get asked what is my typical client we target and the answer is we don't really have a typical client, all our clients are different. We deal with people who work in the mining industry, country Queensland to inner city lawyers to the self-employed. We help a widespread of people, especially around the first home buyer who is just starting out and doesn't know the first steps of buying a property to the sophisticated investor who have done this many times. The type of person I'd like to help is those probably starting from scratch. There's a lot of enjoyment when you see someone who has an idea and you put that idea into a plan and the action and eventually they become homeowners.

How I Make Your Property Dream A Reality

I believe the key item that sets myself apart from other mortgage brokers is the approach of the transaction with the client. Not being a transaction is a relationship that continues well beyond the purchase of the property or the settlement of the loan. Buying a property is the biggest purchase most people will make in their lifetime. And not leaving my client to the whims of a bank or an institution, but having that relationship ongoing is the key difference from what I offer compared to most other mortgage brokers. We normally review clients every 12 months from the settlement of the loan all the way through to the 30-year term or the 10-year term of the loan itself.

Tailored Loan Options: The Power of Listening to Your Mortgage Needs

How I help clients reach their goals starts from really the beginning of the meeting process. And the first thing that I do is listen. Everyone's got a story, everyone's got their own objectives and own particular circumstances. I think the key ingredient being an effective mortgage broker is actually taking the time to listen to what your client wants to achieve without any judgements or preconditions about what you think is good for them. You find that with experience, everyone wants to tell the story and you've got to make it an environment where it's easy for them to tell their story. And from that, you've got the information and the tools to then actually help them to reach their goals.